ID Help Sheet
Help Sheet
Acceptable forms of ID
Acceptable photo ID – Must be in date |
Photo card driving licence issued by the UK DVLA (We do not accept paper licences) |
Passport (any country) |
Biometric residence permit (issued by UK or EU country) |
UK issued PASS stamped ID card (Citizen Card or Post Office ID) |
UK photocard bus pass or photocard blue parking badge (both sides) |
UK Firearms or Military photo ID card |
CSCS Blue or above |
Only a UK/EU/EAA Photocard Driving Licences OR a Passport issued by ANY country can be used for the electronic verification process. If you do not have either of these, you will need to confirm your ID in-person as detailed above. |
Address ID - Must be dated in the last 90 days and contain client name, address & logo or name of the issuing entity |
Bank Statement/Credit Statement |
Utility Bill (Gas/Water/Electric/TV/Broadband) |
Council Tax letter |
HMRC, DWP, or other local authority/government department |
If you receive paperless statements, we can accept downloaded and printed copies |
I have no Photo ID
If you have an old Photo ID document which expired less than 12 months ago but the details are all correct this can be provided but we will require an explanation as to why the document has not been renewed. The Post Office & Citizen Card both offer a service for individuals with no form of Photo ID to obtain one, it costs £15.
I have no Address ID
If you receive paperless bills and statements, we can accept digital copies via our electronic ID Verification route.
Elderly Clients & Clients in Care homes
For clients in care homes who cannot complete an in-person or electronic ID check or who lack appropriate forms of Photo ID please ask for a copy of the ID information sheet on Elderly Clients ID or view the information on our website
Under 18s
Many schools and colleges have discount codes and partnerships with Citizen Card meaning you can get a free Photo ID even if you don’t have any other Photo ID to prove your identity, see the I Have No Photo ID section above. Verifying the Identity of an Individual under 18 HERE
International Verification
We can conduct standard ID checks in most countries, please complete and return the details form with your international address, and we will let you know if there is anything extra you’ll need to do.
FCA regulated
Thirdfort is registered with the Financial Conduct Authority and adheres to European data protection laws.
Cyber Essentials Plus
We (Thirdfort) are certified by the UK government cyber security accreditation scheme, Cyber Essentials Plus, who conduct an annual audit on our systems and processes.