Our General Business Policy on Standards of our Services
We offer good
value and will keep you fully informed on costs, where
practicable agreeing estimates with you at the outset. We aim to
relate the cost fairly to the importance, urgency and difficulty
of the matter; the qualifications or experience of the people
carrying out the work; and any professional risks involved.
rates do vary but for example, in business matters it ranges
from £160-£195 per hour depending on the urgency, importance and
We no longer
take on Legal Aid clients. It is no longer be available
for divorces from April 2013 anyway. We try to make
allowance for persons who would otherwise have been eligible.
We will be
friendly and accessible.
to answer telephones before they ring four times even if we
then have to ask you to hold because several are ringing at
once. Meanwhile we will not play pop music.
return telephone calls within one working day but usually on
the same day.
write to you in language you understand.
provide adequate cover if the person dealing with you is absent.
keep you informed on the progress of your affairs.
make your decisions for you but we aim to advise you in such
a way that you feel comfortable making your own decisions.
WILLS PROBATE & TRUSTS
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Thurstan Hoskin Solicitors, Chynoweth, Chapel
Street, Redruth, Cornwall, TR15 2BY
Tel: 01209 213646 - Fax: 01209 210069 -
Principal: Thurstan Hoskin BA
558629; VAT No 913479414
This firm is regulated by the
Solicitors Regulation Authority
Lawyers for Your Business,
The Society of Trust &